Refund & Return policy

Return and Exchange Policy

At oplena, we take pride in offering high-quality products and excellent customer service. We are confident that you will be completely satisfied with your purchase. However, if you are not satisfied with your purchase, we offer you the option to easily return or exchange your product.

Returns:

• If you are not completely satisfied with your purchase, you may return it to us within 30 days of receiving your order.
• Products must be returned in their original condition, with all labels and packaging intact.
• Return shipping fees will be at your expense, unless the return is due to an error on our part.
• We will process your refund within 7 days of receiving your return.

Exchanges:

• If you would like to exchange your product for a different size or color, please contact us within 15 days of receiving your order.
• Products must be returned in their original condition, with all labels and packaging intact.
• Return shipping fees will be at your expense, unless the exchange is due to an error on our part.
• We will ship your exchange as soon as we receive and process your return.

Please note that we cannot accept returns or exchanges for products that have been used or modified.

We are here to help! If you have any questions about our return and exchange policy or if you need assistance with returning or exchanging a product, please do not hesitate to contact us at contact@oplena.com or through our contact page on our website.

Thank you for your trust and support of oplena!