We offer Free Insured & Tracked Shipping worldwide, so everyone can enjoy our beautiful products! Unfortunately, we cannot speed up the international shipping or the transit time/customs clearance process, so sometimes shipping times may extend a bit, this is out of our hands.
All orders ship within 1-5 business days of purchase, depending on the shipping method.
Order cut-off time : 3 P.M. EST
We offer two shipping options: Standard Shipping and Express Shipping.
- Cost: $4.99 (Free for orders over $50)
- Delivery Time: 7-15 business days
Express Shipping via DHL:
- Cost: $25.99
- Delivery Time: 3-7 business days
- USA: 7 - 15 days
- Canada: 7-15 days
- United Kingdom: 7- 15 days
- Australia and New Zealand: 7 - 15 days
- Europe: 7 - 15 days
- Rest of the world: 7 - 21 days
If you just received a shipment notification, please allow 1 to 6 working days for the tracking information to update.
We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation.
MARKED AS DELIVERED:
If an item is marked as successfully delivered by the domestic postal service in your country (e.g. USPS/Canada Post etc.) to the correct address provided upon ordering but has not successfully arrived, you must contact the local post office and bring for us formal affidavit of a lost, stolen package or undelivered package. After that, we will endeavor to resend a replacement order to you.
This is left to the discretion firstname.lastname@example.org, however in this specific scenario we cannot issue a refund.
Please contact us ASAP, so we can help at email@example.com. Each case is different, so be sure to include all relevant information when contacting us.